Job descriptions - Word it out

Corporate & Travel Industry Sales Manager – Four Seasons

The Corporate Sales Manager is responsible for business generation as it relates to prospecting and securing individual corporate accounts on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with WSO effort.

CSMs are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the highest possible RevPar for the overall hotel’s success.  

This position requires a high degree of independent judgement and discretion on decision making.

Requirements:

-          A minimum of 2 years of sales management experience in luxury hotel environment required.

-          4-year college degree required, preferably in hotel management.

-          Strong interpersonal skills required along with working closely with a dynamic sales team.

-          Applicants will need to demonstrate the ability of proven experience in being a productive sales person and a proven strategic plan of how to develop new business.

-          Strong written and verbal communications skills.

-          Proficient in Microsoft Office Software, Delphi and other hotel operating computer program knowledge preferred.

-          Must have excellent administrative and organizational skills, be detail oriented, have the ability to juggle complex priorities and handle many different tasks without becoming overwhelmed.

-          Candidates must have valid work authorization for the U.S.

Travel Industry Sales Manager – Lanhgam Hospitality Group

Job Summary

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-          PRIMARY OBJECTIVE OF POSITION: -            -          Responsible for soliciting Transient Business.  Solicits and maintains Travel Agent accounts./Wholesale Group & FIT. Primary goal is to increase business share with existing accounts and develop relationships with new accounts in order to reach aggressive sales goals.  -            -          RESPONSIBILITIES AND JOB DUTIES: -            -          Applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. -          Build brand awareness of Langham Hotels International and The Langham, Huntington Hotel -          Provide support and training of Reservations Agents -          Assist in completing Travel Industry components of the Marketing Plan -          Maintain existing leisure accounts (30%) and solicit new business (70%) -          Work with Director of Sales and Marketing, Director of Revenue Management, Public Relations manager to determine appropriate Travel Industry strategies -          Understand hotel’s sales strategies in order to develop appropriate special promotions, packages, etc… -             Eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.  -          Work closely with Langham GSOs and GSAs, Attends different departmental Line-up meetings and communicates information to/from Sales Department. -          Support Public Relations initiatives -             Ability to promote positive relationships with customers, guests and colleagues -             Maintain good relations with peers at other Langham Hotels and refer business as often as possible -             Maintain good relations with counterparts at competing hotels and have a high level of knowledge of competition’s product -          Proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. -           Ability to prioritize, organize work assignments and delegate responsibilities. Ability to Travel -           Consistently meets/exceeds individual (ie: room night and revenue production) goals -          Ability to ensure confidentiality of guest and data -          Qualify, organize and host familiarization trip -          Organize and participate in Sales Missions -          Represent hotel at Travel Industry tradeshows, conferences and meetings -          Manage wholesale programs to include net rates, allotments, cut-off dates, blackout dates, contracts, etc.  -          Proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. -           Ability to prioritize, organize work assignments and delegate responsibilities. Ability to Travel -           Consistently meets/exceeds individual (ie: room night and revenue production) goals -          Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area. -           Develop/improve selling skills by joining other Sales Managers on sales calls. -          Maintain working knowledge of all Langham Hotels to cross-sell effectively -          Ability to seek knowledge and understanding of how to be effective, and what strategies to deploy to be successful.